Terms of Return

Most major brand name products purchased from MED SPORTS LLC are backed by the manufacturer's warranty. Terms and conditions may vary by product or manufacturer.

Customer Satisfaction is our #1 Company Goal. If you are not happy with our products or service, please Contact Us and we will make every reasonable effort to satisfy you.

If the product carries the MED Sports LLC brand, we will likely be able to send you any replacement parts that you'll need. If the product is made by one of our manufacturers (e.g., ShotStop, North American Rescue,  Hesco, etc.), you will need to contact them directly.

Please use our Customer Friendly Customer Service Rep to start your return. Once MED Sports LLC receives and processes your return, it usually takes 3-7 business days for the refund to be credited to your card.

We do not accept cash or checks as payment for replaced or exchanged items. If for any reason the cost to return the item is greater than the original cost, we will charge the original card. All cash or checks received will be returned to you.

Due to safety considerations and legal/regulatory reasons, medical equipment, courses, and body armor may not be returned. For more information please contact customer service. All returns must be compliant with the shipping restrictions of hazardous materials (HazMat). Please refer to your carrier for details.

Any products shipped from one of our partners must be returned to that partner.